Your account has 25 GB (25600 MB) of storage. You'll probably never run out of space. In fact, a heavy email user who sends and receives lots of file attachments and archives all messages might use up to 5% of this space a year (usually less), so it would take decades to use up all of the available space. Also note that Google Apps restricts the size of file attachments to 20 MB, so you don't have to worry about a few large files using up your storage space.
If you're working in Gmail, the refresh rate is approximately every 30 to 60 seconds. If Gmail is idle, the refresh rate is approximately every 2 minutes.
Yes, you can set up Gmail for offline access to your most recent email messages. To enable this feature, click Settings in the upper-right corner of your Mail window, click the Offline tab, and then select Install Gmail Offline. This feature is only available on the Chrome browser.
No, Gmail doesn't include automatic spell-check. However, you can check your spelling at any time by clicking Check Spelling at the top of the message you're composing. Misspelled words are highlighted in yellow. Click a misspelled word to see suggestions for similar words.
Gmail automatically checks spelling in the default language selected in your Settings. To check spelling in another language, click the down arrow next to Check Spelling, and then select the language.
Yes. Open the conversation, and then click Forward all at the right of the message window.
Yes. To reply to or forward a single message in a conversation, open the conversation and select the message to forward. At the bottom of the message card, click Reply or Forward.
Yes, you can add a new message to the conversation, and even edit the text in the previous messages in the conversation.
Yes, you can delete one or more messages in a conversation as follows:
No, Gmail doesn't support sending flags in messages at this time.
At the top of your Mail window, click Docs. Then click New > Form. Use the options on the form to create voting options (or many other types of questions and fields), and then email the form. To track results, simply return to the form and click See responses. For details about using forms, see the Google Help Center.
Yes, Gmail adds your signature to the end of every message you reply to or forward. Note that if the message or conversation is long, you may not see your signature initially, because it's added to the very bottom of the original message or conversation. You may want to use he Lab called Signature Tweaks which places your signature before the quoted text in a reply, and removes the "--" line that appears before signatures.
No, this feature works only with a client email program installed on your computer.
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Yes, Gmail Labs has an early version of a new "message undo" feature that lets you recall a message within 30 seconds after you send it. To enable the feature, go to Settings and select Labs. Scroll down and Enable the Undo Send Lab.
Yes, you can attach one or more files to an email message. You can also upload file to your Google Drive and Share the file.
Yes, to help prevent viruses, Gmail won't accept file attachments that are executable files (.exe files). There's also a 20 MB size limitation for attachments. Though, since email attachment also include additional packets of data called transport encoding it's recommended that any attachment that are 15 MB or larger be uploaded to Google Drive. For details, see the Google Help Center.
Yes, if your browser supports it. If not, you must browse to it.
No. Because Gmail is a web-based system, you can't drag a file attachment from one message to another. As a workaround, you can do the following:
No, you can't embed one message into another directly. As a workaround, you can do the following:
Instead of folders, Gmail has a "labels" feature. Labels are similar to folders, but are more powerful and flexible, because you can add multiple labels to a message to categorize it in several ways. For details, see the Google Help Center .
After you create a label it appears in a list to the left of the browser window. You are unable to change the width of this window.
The message remains in your All Mail archive, but without the label. You can easily find it again later using Google search.
Yes, you can apply any number of labels to a message: Select the message in your Inbox, or open it, and select one or more labels in the Labels drop-down list at the top of your Mail window.
You can create 1800 labels.
If you've already created the label, select the message in you Inbox or open it, and then select a label in the Move to drop-down list at the top of your Mail window. If you haven't yet created the label you want, select Create New instead.
After you create a label, find it in your Labels list at the left of your Mail window. Put your mouse pointer over it, and then click the down arrow that appears. Choose a color from the list.
Yes. To change a label on a single message, select the message, and then, in Labels drop-down list at the top your Mail window, uncheck the label currently applied to it. Then select another label and click Apply.
Yes, you can enable the Nested Labels lab in Gmail. This feature lets you build a label hierarchy, just like you can with folders. To enable the feature, click Settings in the upper-right corner of your Mail window, and then click Labs. Under Nested Labels, click Enable.
You can apply only one label per email filter. However, if you want to add multiple labels to a filtered message, you can do the following: Create multiple filters with the same criteria, except specify a different label for each filter. If you receive a message that meets the criteria for the filters, Gmail will apply the multiple labels to that message.
Yes. To delete a label from a single message, select the message, and then, in Labels drop-down list at the top your Mail window, uncheck the label. Click Apply to delete a label from all messages that have that label, in the Labels drop-down list, select Manage labels. (You can also click Edit labels at the bottom of your Labels list at the left of the Mail window.) In the list that appears, find the label, and then click Remove.
If I set up a filter to add a label to specific incoming messages, but then later delete the label, is the filter also deleted?
No, even if applying the label was the only action for the filter, your filter is not deleted. You can edit the filter to specify a different label or another action.
Stars are a way to highlight messages. Assign stars to special conversations or messages in your Inbox, or use them as a visual reminder that you need to follow up on a message or conversation later. To quickly see all messages with a star, click Starred at the left of your Mail window.
Can I stop messages from being grouped into conversations?
Yes, you can use labels and stars to highlight messages in your Inbox. For example, you might create a label named "Action" and apply the color red to it, so you can easily see it in your Inbox.
Yes, in your Inbox, select the message. Then, in the More Actions drop-down list, select Mark as Unread.
Yes, you can do this when using the Priority Inbox feature. You can turn this on from your Gmail settings.
If you're subscribed to a mailing list, you might receive messages in a very long, ongoing conversation. If you'd rather not receive anymore messages in that conversation, you can "mute" the conversation to keep all future additions out of your Inbox. To mute a conversation, select it in your Inbox or open it, and then click Mute under More Actions at the top of your Mail window.
Yes. First, find the conversation. An quick way to find it is to type is:muted in the Search field. Then, select the conversation and select Inbox in the Move To drop-down list at the top of your Mail window.
No, quoted text is always hidden by default.
If you either delete or archive a message, it's removed from your inbox. If you delete a message, it's placed in the Trash and then permanently removed from your Google Apps account after 30 days. On the other hand, if you archive a message, it's moved to All Mail (your archive), where you can easily find it in the future, using Google's powerful search feature.
Messages remain in your archive forever, unless you choose to delete them.
Messages remain in the Trash for 30 days. After that, Gmail permanently deletes them.
Find the message in the Trash and select it. Then, in the Move To drop-down list at the top of the Mail window, select Inbox.
No. Deleting or archiving a meeting invitation does not affect the invitation on your calendar.
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To search for messages, type a word that the messages contain. Note, however, that Search matches "whole words" only—that is, it doesn't recognize partial or similar matches. For example, if you search for benefits, Search won't find benefit or benef. Also, Search doesn't recognize special search characters, such as square brackets, parentheses, currency symbols, the ampersand, the pound sign, and asterisks.
No, you can't search specifically for all messages that don't have a label.
Google Apps Help Center.
You can also print out this reference sheet.
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Messages remain in the Spam folder for 30 days. After that, Gmail permanently deletes them.
To make sure that any messages you receive from a specific person outside our domain pass through the spam filter, create an email filter using the Never send it to Spam option:
Yes, you can choose from a number of different color schemes, or even create your own! To change the colors, click Settings in the upper-right corner of your Mail window. Then select Themes.
Your signature can contain up to 2000 characters.
Yes. To set up your signature, go to Settings > General tab. You can format your signature with different colors and styles, and even add links and images, such as your company logo.
Can I change the way Gmail displays the names of message recipients, so their last names appear instead of their first names?
No, the display of names Gmail is an option that your administrator sets for your entire organization. If the "first name, last name" option is set, Gmail displays only the first names of message recipients in your Inbox and at the top of the message body. However, when viewing a message, you can click Show Details to see the full names of all recipients.
The following websites have information about innovative ways to control the flow of your email and manage your Inbox:
No, you'll need to recreate your rules using the Filters feature in Gmail. Filters let you to manage the flow of incoming messages using keywords, sender, recipients, and more. Using filters, you can automatically label, archive, delete, star, or forward your mail, and even keep it out of your Spam folder. For details, refer to the Google Help Center.
No, you'll need to recreate your signature. Learn MoreReturn to the Top
Yes, in Gmail, you can set up your "vacation responder," which is similar to the Apple Mail Out of Office feature. For details, refer to the Google Help Center.
Yes, email can be delegated to another user which gives them access to your email. Go to Settings->Accounts->Grant access to your account.
Yes, Gmail includes a full set of keyboard shortcuts. First, you must enable keyboard shortcuts:
Yes, the Google Tasks gadget is available in Gmail and Calendar. Just click the Tasks link in the pane on the left to open the Tasks gadget. Use the gadget to create one or more task lists. To add an email message to a tasks list, open the message and then click More Actions > Add to Tasks. The subject of the message appears at the top of your tasks list, with a link to the message content.
Yes, if your browser is set to display pop-ups in a new window, you can click do the following:
Yes, to set-up Mac Mail follow this link below for instructions:
Use Thunderbird and a .csv file to do an email merge, follow this link below for instructions: